Co Huynh Thi My, Thang Luong Minh, Uyen Nguyen Phan Thuy, and Thien-Vu Tran. “Why Do Clients Switch? An Empirical Study on Third-Party Logistics Service providers’ Loyalty in Vietnam”. The VMOST Journal of Social Sciences and Humanities, vol. 67, no. 1, Apr. 2025, pp. 22-36, doi:10.31276/VMOSTJOSSH.2024.0030.