Law on corporate social responsibility for consumers

Abstract

The law on corporate social responsibility (CSR) towards consumers is codified in the 2010 Law on Protection of Consumer Rights (LPCR). After more than 10 years of implementation, there are still some shortcomings and limitations that are not completely suitable nor fully meet the requirements of current economic development trends. On the other hand, due to various reasons, the systems of law enforcement agencies used to protect the interests of consumers in Vietnam has not been very effective as the number of undetected violations of enterprises remains high. Because of that, on March 29, 2021, the Ministry of Industry and Trade submitted statement No.1695/Ttr-BCT on the proposal to develop another LPCR (amended). In that context, the authors of this article focus on clarifying the legal provisions on CSR for consumers and the practice of law enforcement on CSR for consumers thereby pointing out the advantages and limitations of the law as well as its practical implementation. At the same time, this article provides solutions to improve the law on the responsibility of enterprises in protecting the interests of consumers.