The impact of sustainable human resource management on job performance: Considering the role of knowledge hiding

Abstract

Sustainable development is an irreversible trend today. Many countries have established trade barriers based on sustainability criteria. The wood processing industry plays an increasingly important role in Vietnam’s economy. Hanoi city hosts approximately 3,000 businesses engaged in wood processing. Following the negative impact of the COVID-19 pandemic, businesses continue to confront intense price competition. This has resulted in heightened demand for improving job performance to reduce the overall cost of production. Within this context, sustainable human resource management (HRM) is considered a crucial solution for businesses to uphold sustainability criteria, thereby enhancing competitive capabilities in the market. Based on data collected from 255 office employees working in wood processing industry enterprises in July 2023 within the territory of Hanoi, this study showed that sustainable HRM positively affected job performance, negatively affected knowledge hiding, while knowledge hiding behaviour exerted a negative impact on employee job performance. Some recommendations are proposed to assist wood processing industry enterprises in bolstering the effectiveness of sustainable HRM activities while reducing knowledge hiding behaviour to elevate job performance.