Relationship between environmental awareness and environmentally responsible behaviour in the hospitality industry: A literature review

Abstract

The authors provide a systematic review of previous empirical studies conducted on the relationship between environmental awareness (EA) and environmentally responsible behaviour (ERB). We point out several existing gaps in the literature. Specifically, in Vietnam, there is a scarcity of studies addressing the relationship between EA and ERB, particularly in the context of tourism. In addition, there are a limited number of studies delving into the relationship between EA and ERB of hotel managers in Vietnam. Moreover, previous studies predominantly relied on a single theoretical model for their investigations. To address the existing gaps, we highlight the need for further research on the role of managers in the hospitality industry in Vietnam and their impact on environmental sustainability. Future research should also employ an integration of models and theories and focus on actual behaviour related to ERB rather than behavioural intentions. Another direction for future research is the simultaneous investigation of individual ERB and institutional ERB and the inclusion of various types of accommodation facilities.